Senior Support-Receptionist

Pwani Oil Group is one of East Africa’s leading manufacturers of edible oils, fats, soaps, and detergents. Based in Kikambala, Kilifi County, the company is committed to quality, innovation, and empowering communities through trusted household brands such as Fresh Fri, Salit, and Sawa. We are seeking a Senior Support-Receptionist based in Mombasa. This role is responsible for managing the front desk and communications, overseeing facilities and boardroom maintenance, controlling stationery costs, and managing canteen and food services. Additionally, the position provides administrative support to the HR department, including logistics for engagement activities and attendance tracking.
Key Responsibilities

• Front Desk & Communication Management: Provide professional customer service, manage walk-ins, calls, and accurately handle incoming and outgoing mail.
• Facilities, Housekeeping & Boardroom Management: Ensure cleanliness, hygiene standards, timely issue resolution, and availability of meeting rooms, equipment, stationery, and refreshments.
• Stationery & Cost Control: Manage stationery inventory, maintain accurate records, review expenses, and implement cost-control measures.
• Canteen & Food Services Management: Oversee food quality, hygiene, water provision, staff performance, supplier invoices, and ensure canteen operations remain within budget.
• HR Administrative Support: Support HR procurement, supplier payments, staff attendance tracking, hygiene audits, and logistics for HR-led engagement activities.

Qualification

• Diploma in Front office or Customer service or related administrative courses.
• Minimum 2+ years of experience in a similar role.
• Experience working in a fast-paced and dynamic environment.

How to Apply

• Send your CV to: jobs@pwani.net. Deadline: 14th January 2026