Restaurant Supervisor, Hostess and Trainees

Baobab Beach Resort and Spa
Ukunda

Job Description

Set along the breathtaking shores of Diani Beach, Baobab Beach Resort & Spa stands as one of Africa’s premier family destinations. Known for our refined coastal ambiance, outstanding hospitality, and world-class facilities, we are looking for passionate and committed professionals to strengthen our team in the following roles:
  1. Restaurant Supervisor
  2. Restaurant Hostess
  3. F&B Service Trainees (6-Month Training Programme)

1. Restaurant SupervisorRole Overview
  • The Restaurant Supervisor will oversee daily restaurant activities to ensure exceptional service delivery and smooth operational flow. This role requires a hands-on leader who inspires excellence and maintains high service standards.

Key Duties
  • Coordinate and supervise daily restaurant operations.
  • Guide and support service staff to enhance guest satisfaction.
  • Monitor service quality and resolve guest concerns efficiently.
  • Work closely with management to roll out new menus and promotional activities.
  • Enforce hygiene, health, and safety compliance.
  • Ensure consistent delivery of premium guest experiences.

Qualifications & Experience
  • Diploma or Degree in Hospitality/Hotel Management.
  • 2+ years’ experience in a supervisory role within a 4- or 5-star establishment.
  • Strong leadership, communication, and organizational skills.
  • Detail-oriented with a commitment to service excellence.
  • High standards of professionalism and integrity.
  • Preferred age range: 30–40 years.

2. F&B Service Trainee (6-Month Programme)Programme Overview
  • This structured six-month programme offers hands-on experience and professional development in Food & Beverage service within a luxury hospitality environment.

Key Duties
  • Participate actively in practical and theoretical F&B training.
  • Assist in daily restaurant operations.
  • Deliver courteous and attentive service to guests.
  • Maintain cleanliness and uphold service standards.
  • Work collaboratively within the service team.

Qualifications & Experience
  • KCSE (O-Level) certificate.
  • Certificate or Diploma in Food & Beverage Service.
  • Basic computer knowledge.
  • Professional appearance and strong willingness to learn.
  • Preferred age range: 22–27 years.

3. Restaurant HostessRole Overview
  • The Restaurant Hostess serves as the first point of contact for guests, creating a welcoming and memorable first impression.

Key Duties
  • Warmly welcome and seat guests.
  • Present menus and highlight daily specials.
  • Promote specialty dining options.
  • Manage reservations and waiting lists effectively.
  • Address guest inquiries and special requests with professionalism.

Qualifications & Experience
  • KCSE (O-Level) certificate.
  • Certificate or Diploma in Catering, Hospitality, or related field (added advantage).
  • At least 2 years’ experience in a similar role within a 4- or 5-star establishment.
  • Computer literate.
  • Well-presented with excellent interpersonal skills.

Application Process
  • Interested candidates are invited to submit: Updated CV, Application Letter, Copies of Academic Certificates Email applications to: career@baobabbeachresort.com
  • Alternatively, hard copy applications may be delivered to the HR Office.
  • Application Deadline: 10th March 2026