Pro Technician (2 Positions)

CFAO Kenya is a major subsidiary of the French-based CFAO Group. It specializes in mobility solutions, acting as the distributor for brands like Toyota, Yamaha, Suzuki, Volkswagen, and Mercedes-Benz, while also holding interests in agri-business and infrastructure.
2. JOB PURPOSE

• This role is responsible for service and repair of units in line with CFAO Kenya quality guidelines, for enhanced customer satisfaction and attainment of the Case after-sales targets. Additionally, the role ensures that tractors operate efficiently and safely, minimizing downtime and maximizing productivity for agricultural operations.

3. MAIN RESPONSIBILITIES OF THE JOB Operational Responsibilities

• Carry out repairs in the field and in the workshop in line with the CFAO Kenya guidelines to ensure customer satisfaction;
• Disassemble and reassemble tractor components, ensuring proper functioning of the unit.
• Carry out pre-delivery inspection to ensure all the tractor systems are working as required;
• Train tractor operators on safety, basic maintenance as well as on tractor settings to ensure minimal disruption to the client’s business operations;
• Diagnose mechanical failures and repair tractors according to CNHI manuals and factory specifications.
• Use an electronic service tool(EST) to identify faults in MHP and HHP tractors.
• Conduct complex repairs, including engine overhauls, hydraulic system, and transmission repairs.
• Ensure all repairs and maintenance tasks comply with EHS standards.
• Maintained detailed records in the DR book of all maintenance and repair work performed.
• Submit online technical reports in the CNHI dealer portal.
• Perform additional general repairs and inspections as assigned by the workshop supervisor.
• Ensures accuracy of work orders by charging parts and labor to the proper work order segment
• Maintain a clean and orderly work area to 5S Standards.

4. KNOWLEDGE, SKILLS AND EXPERIENCE (Minimum level of academic and professional qualification required to perform effectively in the role)

• Degree in Agriculture Machinery /Mechanical Engineering;
• Minimum level of experience required to perform effectively in the role
• 2 years of working experience in a similar role

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