Omnichannel Sales Advisor

Decathlon Sports Kenya is a leader in sports retail, committed to moving the Kenyan people through the wonders of sport. In Kenya, we are rapidly expanding our footprint, bringing high-quality, innovative, and affordable sports products to diverse communities. We believe in empowering people through sport, fostering a culture of passion, responsibility, and teamwork. Our mission is to create a dynamic ecosystem where sports enthusiasts can find everything they need to pursue their athletic journeys. Join the Adventure: Decathlon Nyali, Mombasa is Hiring!
The Role

1. As an Omnichannel Sales Advisor, you are the face of Decathlon. You will create a unique shopping experience by blending physical in-store service with digital convenience.

What you will do?

• Customer Experience: Welcome every customer as a guest and help them find exactly what they need, whether in-person or via our digital tools.
• Commercial Dynamism: Keep the store looking world-class by following merchandising guidelines and managing seasonal "movings".
• Operational Excellence: Manage stock accuracy, handle Click & Collect orders, and ensure our products get from the truck to the shelf efficiently.
• Sustainability: Play a part in our Planet goals by managing product buybacks and circular business solutions.Adapt: Master our Global Graphic Charter and creatively adapt it to fit local market needs.

Who you are?

• Sporty & Energetic: You live and breathe sport and want to share this passion with the Mombasa community.
• Adaptable: You are comfortable with technology and ready to handle both physical checkouts and e-commerce orders.
• Team Player: You have strong interpersonal communication skills and love working in a fast-paced environment.
• Problem Solver: You can make quick decisions and prioritize tasks to keep our customers happy.

Apply Below